Once you complete your order, you will receive a confirmation email with all the details. If you don’t see the email in your inbox, please check your spam or junk folder.

If you still haven’t received a confirmation email within a few hours, please contact our customer support (balleroinfo@gmail.com), and we will be happy to assist you.

We’re here for you five days a week! If you have any issues with your order, please contact us at balleroinfo@gmail.com

Make sure to include your order number in the subject line and a detailed description of your issue in the message. Our team will get back to you as soon as possible!

You can find all available payment methods at the bottom of this page.

Delivery time depends on several factors. Firstly, our products are custom-made in factories, which means production can take some time. Secondly, we ship worldwide, and shipping times vary depending on the destination, local taxes, and shipping fees.

However, we guarantee that your order will be delivered within 30 days - or you’ll get your money back. But in most cases, orders arrive within 4 to 11 days.